Ticketing Help

NMGMC
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The  Hiland
This page contains help information for tickets purchased from the Eventbrite site.

The Lensic
Please contact the Lensic's Box Office for help.

The National Hispanic Cultural Center
Please visit the NHCC's Box Office for help.

Eventbrite Orders Help

Where's My Tickets?

Individual Tickets purchased from the website are emailed to you from orders@eventbrite.com. If you do not receive the tickets in your Inbox shortly after placing your order, then please check your email's Junk or Bulk mail folders. Please add orders@eventbrite.com to your email address book to ensure delivery to your email's Inbox.

Season Ticket holders will receive an email receipt from Square shortly after they purchase their season subscription, confirming that they have purchased tickets. We will follow this up within a few days with an email message that describes how season ticket holders will receive tickets for each concert. This email will come from the email address shown below. 
​
Add to your email address book to ensure delivery to your email's inbox.
​​Approximately 4-6 weeks before each concert, and before we begin selling individual tickets for the concert, will reserve the best seats available for that concert for season subscribers, based on the order in which season tickets were purchased. If you are attending the performance at the Lensic, your tickets will be available at will-call there the evening of the performance. If you are attending a performance at the Hiland or other venues, the Eventbrite ticketing system will send the subscriber tickets for specific seats for the concert. If you do not receive your tickets by two weeks preceding the concert, then please check your email’s Junk . . .(etc.).

Other Info: All tickets are generated through the Eventbrite ticketing site (Season Tickets, Sponsor Tickets, and Individual Tickets) and are emailed from orders@eventbrite.com. If you do not receive the tickets in your Inbox shortly after placing your order, then please check your email's Junk or Bulk mail folders. Please add orders@eventbrite.com to your email address book to ensure delivery to your email's Inbox. If for some reason you still do not receive your reserved seat information, you can give your name and/or order number to one of our volunteers at the auditorium when you arrive for the concert. They will be able to confirm that you have purchased tickets and provide you with information to find your seats.
Still Can't Find Your Tickets? Click Here.
Manage My Tickets

Charges from Eventbrite

The way the charge appears on your statement can vary if the purchase was made online or on-site at an event. If the purchase was made online through our website, the charge on your statement typically includes "EB * [[EVENT TITLE]]" and "ALBUQUERQUE." If the purchase was made on-site at an event, the charge typically includes "EVENTBRITE" and "ALBUQUERQUE."
Learn More

Frequently Asked Questions

Click the buttons help related to each question or comment below.
I have a confirmation email about my tickets, but where is the attachment?
Get Tickets from Confirmation Email
I want to download my tickets from the Eventbrite website.
Download Tickets
Can I exchange my tickets for another concert date?
Exchange my Tickets
I'd like to transfer tickets to someone else.
Transfer Tickets
Why am I asked to enter my guests' information? Can I skip it?
About Guest Info
I cannot click the "Place Order" Button!
How to Finish the Order

Go Mobile

Download the Eventbrite App on your iOS or Android device.  View your tickets and check-in to the concerts.  
Download Apps & Learn More
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Contact Us

Email us at:
Send a Text Message or Call us at:
505-569-0097
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Thanks to our Sponsors!
View Sponsors
Learn about Concert Sponsorship

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Changing The World Through Music

View previous campaigns.

TICKETS & BOX OFFICE
CONTACT US

Website Inquiries?

  • Home
  • Concerts & Events
    • The Show Must Go On
    • Season 2022-2023
    • Season Tickets
    • Ticketing Help and FAQs >
      • General Help and FAQs
      • I Cannot Finish the Eventbrite Order
      • Where are the Attached Tickets?
      • Exchange Tickets for a Different Concert
  • Outreach
  • Support Us
    • Our Donors
    • Our Sponsors and Grantors
    • Donate to the Chorus
    • Concert Sponsorship
    • Volunteer
  • Sing
  • About
    • Press >
      • Photos and Media Kits
      • Awards
      • News
    • History & Mission
    • Artistic Staff
    • Chorus Leadership Team
    • Board of Directors
    • NM QTones
    • Volunteering
    • GALA Choruses
    • Subscribe to Chorus News
    • Choir Genius Member Website
  • Contact Us